Need help with OnceAgo? We’re happy to help.
OnceAgo helps you remember when you last completed everyday tasks, routines, and maintenance without streaks or pressure.
For questions, bug reports, purchase issues, or feedback, email:
When reporting an issue, it helps to include:
Please do not send sensitive personal information, passwords, payment details, or private tracker notes by email.
OnceAgo Pro purchases are processed through Apple’s App Store.
If you previously purchased OnceAgo Pro, use Restore Purchases inside the app.
For subscription billing, cancellation, or payment-method issues, manage your subscription through your Apple ID/App Store settings.
OnceAgo can send reminders for scheduled trackers when you choose to enable notifications.
You can change notification permissions at any time from:
iPhone Settings → Notifications → OnceAgo